Claudette Francois

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Ms. Francois is African Services' senior HIV case manager conducting client intake and needs assessment, developing service plans, and managing and providing guidance to the other case managers. She facilitates a weekly multilingual support for immigrants newly-diagnosed with HIV and works closely with our housing and Independent Living Skills programs connecting clients with the spectrum of care and support offered at African Services. Originially from Haiti, Claudette worked for UNICEF as a project officer developing a network of civil society organizations to promote awareness of children's rights in public opinion and law, supervising rehabilitation programs for homeless and street children, and developing an education and training program for incarcerated women and children. She also provided extensive technical support to UNICEF offices in Cameroon and Chad. Prior to that, Claudette worked as a liaison to USAID in the Bureau of Agricultural Credit, Ministry of Agriculture in Haiti. In addition to her international experience, she was as a caseworker in foster care and adoption services for Harlem-Dowling Children's Services in New York. Claudette has a BS in social welfare from Adelphi University and speaks Haitian-Creole and French, in addition to English.