Spanish-Speaking Healthy Families Case Manager

 Summary of Duties

  • Performs intakes for 75 individuals who are single or in families and who live or work in Community District 9, each year.
  • Conducts comprehensive psychosocial assessments, identifying current and future needs of all family members in household of index client(s).
  • Develops a comprehensive service plan for a family support system, coordinates with identified community and ASC in-house resources, including primary health care, mental health counseling, housing, adult literacy/ESOL and GED, employment, entitlements, legal services, child care, financial planning.
  • Completes progress notes, treatment goals, family assessments, written assignments or other required documentation of service provision
  • Provides individual and family counseling services for program participants
  • Advocates for family service needs, to ensure appropriate delivery of services.
  • Maintains confidentiality of client records.
  • Provides escort/translation/interpretation services to clients who do not speak English, in order to facilitate implementation of needed services.
  • Identifies gaps in areas of service needs.
  • Facilitates family input from consumer advisory committee.
  • Provides ongoing follow-up to evaluate consumer satisfaction and recommends modifications in comprehensive service plan.
  • Participates in bi-monthly agency- wide case conferences
  • Conducts informational presentations about the Healthy Families Case Management program.
  • Maintains relationship between the different programs: HOPWA, Case Management, Legal, Testing Center, Food and Nutrition.
  • Refers clients to other ASC services as needed and to other off-site services.
  • Assists with any other task as designated by the Supervising Case Manager to meet the needs of the program.


List Specific Goals and Objectives

Assists Supervising Case Manager in recruiting and enrolling new clients to meet the minimum monthly requirements for the family case management contract, which are the following:

  • New intakes and assessments;
  • Service plan development and update
  • Care coordination and follow-up encounters;
  • Reassessments;
  • Supportive Individual and Family counseling sessions;
  • Referrals and linkages to benefits and services
  • Case conferences;
  • Participation in relevant training and seminars;
  • Complete monthly DYCD reports.


Desired Qualifications

a. Education:

Requires BA or CSW or commensurate experience.

b. Prior Work Experience:

Minimum of two year's experience in family case management or other commensurate disability-related experience, in supportive family counselling. 

c. Language Proficiency:

Must be bilingual English/Spanish.

d. Skills and Abilities:

Demonstrate an understanding of and sensitivity to cultural issues and social problems of African refugees and immigrants.

Excellent communication skills, spoken and written.  Basic computer skills a must.

Please send cover letter and resume to: This email address is being protected from spambots. You need JavaScript enabled to view it.