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Home : About Us : FAQs

FAQs

What are your services?

African Services provides a range of health and social services for immigrants making a new start in New York City. Our food pantry, ESL classes, hospital escort, immigration assistance, testing center and HIV care and support services are a resource for anyone in need.

Can you provide interpretation? What languages does your staff speak?

Yes, we provide medical interpretation through our hospital escort and HIV care and support programs. African Services is also contracted to provide interpretation services at hospitals and clinics throughout he city. Languages spoken on staff include French, Spanish, Haitian Creole, Amharic, Abbey, Attie, Bambara, Baoule, Balengou, Bemba, Dioula, Dogon, Fulani, Kiswahili, Luvale, Luganda, Mandingo, Malenke, Medumba, Nyanja, Pulaar, Rukiga, Ruoro, Runyankore, Senoufo, Serere, Soninke, Tiggriggna, Tonga, and Wolof.

Do you have English classes?

Yes, we offer English as a Second Language classes at different levels three evenings a week.

Do you have services for families and children?

African Services has an HIV Case Management Program that provides supportive services for families with an HIV diagnosis.

In some cases, we may be able to provide general counseling and mediation to other families in need.

Do you provide HIV testing?

Yes, we have an on-site testing center and offer free and confidential testing for HIV, STDs, TB, Hepatitis B & C and pregnancy.

Do I need to have medical insurance to be served?

No, all our services are provided free of charge to anyone in need. We also help clients without insurance to access additional free or low-cost care at hospitals throughout the city.

Where do you send clients for health care and services?

Clients are referred to our linked partners for health care and other services.

How much do services cost?

Our services are free. In some cases, there may be charges for legal filing fees.

Do you have to be African to receive services?

No, our services are open to all individuals regardless of ethnicity, national origin, immigration status, race, religion, gender, age, or sexual orientation.

What are your hours of operation?

African Services is open Monday through Friday and from 9am-5pm. The testing center is open later several nights a week (call for information). Walk-in clients are welcome and appointments are also available.

We are located at:
429 West 127th Street, 2nd floor
between Morningside and Amsterdam
New York, NY 10027

Tel: 212-222-3882

Directions: A, B, C or D to 125th/St. Nicholas or 1 train to 125th/Broadway

Do you have other offices?

African Services is based in New York City and our office is in Harlem. We also have offices in Ethiopia where we operate HIV testing centers in Addis Ababa, Kombolcha and Mekele.

How can I establish a linkage agreement with African Services?

Providers should contact the Health Programs Director to inquire about establishing a linkage agreement with African Services.

Are there internship and volunteer opportunities at African Services?

Check our current list of volunteer and internship opportunities.

Where does African Services receive its funding?

We are funded through a combination of individual, corporate and government sources. For a list of current donors, download our latest annual report.

How can I support your advocacy work?

Contact African Services' Community Advocate to learn about getting involved in our advocacy work on immigration, health rights and global AIDS.

How can I sign up for your newsletter?

Sign up online to receive our newsletter. To change your mailing address, email info@africanservices.org.

How can I make a donation to African Services?

Secure donations can be made online. Or send a check, payable to African Services Committee, to:

African Services Committee
Attn: Development Associate
429 West 127th Street
New York, New York 10027

To discuss other giving opportunities, contact our Development Associate at: (212) 222-3882 x130.

I'm having trouble placing a t-shirt order online.

Try resubmitting your order or contact our Development Associate for assistance: (212) 222-3882 x130.

African Services Committee
429 West 127th Street, 2nd Floor, New York, NY 10027 Phone: (212) 222-3882

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